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Online brand communities can deliver unparalleled brand consumer engagement, loyalty and become a major force for driving revenue. This study investigates how brands can connect with their customers in more meaningful and effective ways online.
Research from our insights and market research community on the effectiveness, frequency and benefits of pre and post testing for campaigns.
Benchmark on approaches to using econometric modelling, covering the metrics and measures used as factors within standard models, as well as recommended suppliers and providers.
WFA introductory guidance for procurement organisations looking at sourcing consumer insights, getting value from research suppliers, and managing global research communities.
Survey results on the challenges that global clients are facing when it comes to building dynamic (yet cost effective) agency rosters.
WFA benchmark on the use of DMPs by insights teams to generate consumer, rather than the more usual media planning insights.
Senior marketers and insights leaders share an aspiration for the insight function - it should play a strategic consultant role, challenging current thinking and proactively moving the business forward.
This WFA study aims to provide insight into data being collected and its application by marketers, in pursuit of more effective and efficient marketing.
A benchmark to investigate: how clients mine digital insights from consumers/customers; how client organisations are structured to identify digital insights and ideas; how external sources are used to discover digital innovation, other than the traditional route of agencies.
This document was designed as a means to benchmark thoughts and actions in relation to marketing in Africa. It contains interim consolidated, anonymous, responses from 82 client-side marketers in Africa.
Survey to determine the reasons for tracking Return On Marketing Investment, how this is approached globally, the metrics used and individuals involved.
Survey looking at market research investment in brand tracking and consumer intelligence, survey sample size and methodology, pre-testing and planning.
An introduction and guide to the programmatic media landscape, with focus on the suppliers and the different models of trading desks available to advertisers.